The art of giving quality service. Gober,Mary S.

By:

Gober,Mary S [author]

Material type: Text

TextCopyright date: c1984Description: iv;111 pagesContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9780962456305

Subject(s):

The art of giving quality service

DDC classification:

658.812 GOB

LOC classification:

H5415.5GOB

Contents:

1- You make difference; 2- What do customers really want; 3- What do quality service - service do?; 4 Communicating with customers; 5- The importance of custody.

Item type:

Books

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	GSU Library Epoch General Stacks	H5415.5GOB (Browse shelf(Opens below))	Available		50000000314

Browsing GSU Library Epoch shelves, Shelving location: General Stacks Close shelf browser (Hides shelf browser)

Previous								Next
Previous	H5386.MOR The Business student's guide to study and employability /	H5415BLY Principles & practice of marketing /	H5415.5DIS How to provide excellent service in any organization : a blueprint for making all the theories work /	H5415.5GOB The art of giving quality service.	H5549.5MAD Quality interviewing /	H5823HAC Advertising & promotion /	HA31.2GEI Usability testing for survey research /	Next

1- You make difference; 2- What do customers really want; 3- What do quality service - service do?; 4 Communicating with customers; 5- The importance of custody.

There are no comments on this title.

to post a comment.