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The art of giving quality service.

Gober,Mary S.

The art of giving quality service. Gober,Mary S. - New York Gober & Associates international 1984 - iv;111 pages.

1- You make difference; 2- What do customers really want; 3- What do quality service - service do?; 4 Communicating with customers; 5- The importance of custody.

ISBN: 9780962456305

Subjects--Topical Terms:
The art of giving quality service

LC Class. No.: H5415.5GOB

Dewey Class. No.: 658.812 / GOB

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