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	1.		How to provide excellent service in any organization : a blueprint for making all the theories work / Jeffrey E. Disend. by Disend, Jeffrey E Material type: Text; Format: print ; Literary form: Not fiction Publication details: Radnor, Pa. : Chilton Book Co., c1991 Availability: Items available for loan: GSU Library Epoch (1)Call number: H5415.5DIS. Place hold Add to cart (remove)
	2.		How to wow : 68 effortless ways to make every customer experience amazing / Adrian Swinscoe. by Swinscoe, Adrian [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Harlow, England ; New York : Pearson, 2016 Availability: Items available for loan: GSU Library Epoch (1)Call number: HF5415.5SWI. Place hold Add to cart (remove)

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