includes index

bibliographic reference

section 1- strategy; section 2- processes; section 3-suppy chain design; section 4-planning and controlling the supply; chapter 5- scheduling.

Operations and supply management has been a key element in the improvement in productivity in business around the world .Each chapter includes information about how operations-related problems are solved. These are concise treatments of the many decisions that need to be made in designing , planning and managing the operations of a business. Many spread sheets are included on the DVD to help clarify how these problems are quickly solved.