TY - BOOK AU - Certo,Samuel C. TI - Supervision: concepts and skill-building SN - 9780073405001 (alk. paper) AV - HF5549.12 .C42 2008 U1 - 658.3/02 22 PY - 2008/// CY - Boston PB - McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc. KW - Supervision of employees N1 - includes index; Includes bibliographical references and index; Supervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video." UR - http://www.loc.gov/catdir/toc/ecip073/2006035826.html UR - http://www.loc.gov/catdir/enhancements/fy0708/2006035826-d.html ER -