Certo, Samuel C.

Supervision : concepts and skill-building / Samuel C. Certo. - 6th ed. - Boston : McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc., c2008. - xxx, 573 pages illustrations ( some color) 26 cm.

includes index

Includes bibliographical references and index.

Supervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video."

9780073405001 (alk. paper) 0073405000 (alk. paper)

2006035826


Supervision of employees.

HF5549.12 / .C42 2008

658.3/02