TY - BOOK AU - Mallory,Richard TI - Lean system management for leaders: a new performance management toolset SN - 9781138481848 (hardback : alk. paper) AV - HF5549.5.P35 MAL U1 - 658.4/013 23 PY - 2018///] CY - New York PB - Taylor & Francis KW - Performance KW - Management KW - Total quality management KW - Leadership N1 - Includes bibliographical references and index; Introduction -- Introducing system management -- Systems, processes, and projects : and their role in managing work -- Starting your system map -- Defining principal activity groups -- Defining influencing factors -- Defining metrics and indicators for your system map -- Application of the system management standard -- The overlap of system and process management -- The overlap of system and project management -- The overlap of systems and frameworks -- Wicked problems, logos, and the future -- Conclusion -- Bibliography -- About the author -- Afterword ER -