Mallory, Richard,

Lean system management for leaders : a new performance management toolset / Richard E. Mallory. - ix, 113 pages : iluustrations ; 24 cm.

Includes bibliographical references and index.

Introduction -- Introducing system management -- Systems, processes, and projects : and their role in managing work -- Starting your system map -- Defining principal activity groups -- Defining influencing factors -- Defining metrics and indicators for your system map -- Application of the system management standard -- The overlap of system and process management -- The overlap of system and project management -- The overlap of systems and frameworks -- Wicked problems, logos, and the future -- Conclusion -- Bibliography -- About the author -- Afterword.

9781138481848 (hardback : alk. paper)

2017057454


Performance--Management.
Total quality management.
Leadership.

HF5549.5.P35 / MAL

658.4/013